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Sales

Satisfying customers is becoming an ever increasing challenge. The ability to smoothly and efficiently enter, track, allocate, ship and invoice a sales order is essential to anyone operating in the textile and apparel business. Within TIM you will find specific applications that follow the sales process step by step, avoiding or resolving problems at all stages, while keeping you updated on order status information.

 

Order Management
datatex designed COPS to manage the entire sales order cycle, from acceptance and entry through to shipping and invoicing. Full use of size-by-color or multi-size matrix is available. Processing is quick, efficient and customized to each company’s needs and objectives, allowing for multi-currency, language, delivery point and order type variables. Orders can be managed with direct reference to appropriate standard price lists and to size where applicable. COPS is also capable of efficiently handling picking-&-packing procedures as well as customer exclusivity on selected items.

Order Acceptance and Feasibility Checks
VIP is a unique application designed by datatex for those companies that choose to promise on an order by order basis, scheduling customer orders on specific resources and directly tracking on time delivery or calculating delays way ahead of delivery date. In all other cases, COBRA is the perfect order acceptance module, managing online orders based on finite capacity and material availability.

Commission Processing
TPM is designed for companies with a significant amount of business being generated from commission operations. Equipped with very powerful price calculation capabilities it carries out automatic job-pricing based on standard operation price lists as well as customer surcharges and discounts, taking into consideration both quantity and processes. At the end of each job it will ship and invoice directly from production orders.

Online sales
E@CHO provides agents and customers with real time internet access to online product catalogues with technical specifications and price lists. Once registered, users can place orders and make inquiries over the web in real time. E@CHO is an ideal application to improve customer services as well as promoting your corporate image.

 

 
sales and marketing

Textile Sales: With the ever increasing pressure brought on by domestic and global competition, and the stress resulting from severely shortened product life cycles, the task of Customer Service gets more and more challenging.

COBRA/TRP: (for stock manufacturing) processes incoming orders, checking the feasibility of requested delivery dates or suggesting the earliest possible delivery date.
VIP: (for order-driven manufacturing) processes incoming orders, checking the feasibility of requested delivery dates or suggesting the earliest possible delivery
COPS: manages the entire order cycle from acceptance and entry to picking list, packing list, shipping and invoicing.
TPM: (for third-party manufacturers) manages price lists and invoicing directly from job lots.
ECHO: the e-business module which allows orders to be accepted via the Internet, online order tracking, booking of stock availability and on-line catalogue publishing.

 

 

 
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